Ebay has launched a whole new site in the USA and Canada called Ebay Express. The site is a pure buy it now operation with no auctions and gives people a quick and easy way to buy any item.

Unfortunately it won’t be operational in the UK until it’s been fully tested over there but it will I’m sure be a great success.

Current rules for selling on Express:

Seller Criteria

• Maintain a feedback score of 100 or more, 98% positive or better
• Maintain a public feedback profile
• Support your listings with a PayPal Premier or PayPal Business account
• Ensure your PayPal account settings are set to ship to unconfirmed addresses or make sale-by-sale decisions (”Ask me for unconfirmed addresses”)
• Be registered as a U.S. registered seller, or Canadian registered seller shipping from the U.S.

 

Listing Criteria

• List on eBay.com
• List in Fixed Price or Store Inventory format
• Fill in the item condition field (i.e. New, Used, Refurbished) in Item Specifics. (some categories exempted)
• Use Pre-Filled Item Information for listings within Books, DVDs & Movies, Music, & Video Games.
• Include shipping costs (flat, calculated or free) in the shipping fields.
• Provide a picture or gallery
• Use eBay checkout or the new checkout integration API (for 3rd party order processing)
• Items must be located in the US

 

Category Criteria

The majority of eBay.com categories will be included eBay Express. Categories not included in eBay Express at this time are those not covered by PayPal Buyer Protection or categories where Category Managers are still working with the community on representing their categories in eBay Express. See the complete list of categories included or not included.

As soon as it arrives here you can bet my products will be listed and of course I will report my results and let you know how it preforms.

If you want to buy or sell products on auction sites, it makes sense to look for best sites. You might be interested in narrowing it down to the top 5 internet online auction sites. This gives you a good start without being overwhelming.

When you look for the top 5 internet online auction sites, you will find that different sources will give you different answers. What remains the same is that eBay is consistently on top of the list. If you are looking for a site that almost

everybody has heard of, try eBay. EBay offers a lot of useful information to the buyer and the seller. The success of the seller adds to the success of eBay, so they give the seller a number of tools to help them get a good price.

Yahoo! auctions ranks is another site that is consisently in the list of top 5 internet online auction sites. Amazon.com auctions, UBid.com, and bida-lot.com are also highly rated for sellers.

While it’s important to sell at a site where there are a large number of buyers, remember that competition is also much tougher at sites like eBay. Check out the sites to make sure there is a market for what you are selling, then consider the competition for your product.
While eBay may seem to sell anything, it doesn’t mean that everybody who lists an item there sells it or gets the price they want.

Check out the top 5 internet auction sites. Narrow it down to auctions that have a market for what you’re selling. Find the site that works best for you, and make some money with auctions.

Sources
http://www.entrepreneur.com/article/0,4621,311268—–,00.html
http://www.toptenlinks.com/cat.php/Shopping:Auctions:General
http://auctions.nettop20.com/

Customer service is important on eBay. Buyers rate their satisfaction with sellers, and your rating can make a difference on whether potential customers are willing to buy from you.

Always start by providing an accurate product description, displaying clear pictures and describing any imperfection shows the buyer what to expect. It’s much better for customer satisfaction if the buyer receives a product in better shape than he expected than if you oversell and disappoint your customer.

Customer service strategies on eBay include acknowledgement of the winning bid and prompt shipping information; use an automated response to let the buyer know you have received his bid. Acknowledgement payment quickly, ship immediately, and inform the customer when the product is on it’s way. Also provide a tracking link to the product whenever possible in your email communication.

Some eBay sellers offer free shipping but If you do charge for shipping, don’t charge too much above shipping costs. Customers notice the postage cost and will likely complain if the shipping and handling is several pounds over. They understand the cost of materials, but they don’t want to pay for your time to package the product.

Always include a return policy. It is worth it to accept returns any time a customer asks as you can probably resell the item, and receiving a good rating is worth the cost and hassle.

Customer service strategies on eBay are not any different than traditional online stores. Make sure the product is as good as you say it is, don’t inflate shipping and handling, ship quickly, and have a liberal return policy. This is the way to get great feedback and repeat business!